1. You can order our outdoor furniture by Fax, E-mail, Order online or visit our factory;

2. Size & Style: You can order our outdoor furniture in any size or style; that is to say, we can make according to customer's requirements.

3. Pick out your favourite products from: http://www.birdrich.cn, you can provide your design or special demand to us.

4. Process:
a). you confirm order and pay the deposit
b). we design according your requirements and then e-mail you for confirmation;
c). we make your outdoor furniture products;
d). we e-mail photographing of the product to you for final confirmation;
e). you pay the balance;
f). we deliver the products to you.

5. Price:
a). Ask for the quotation by Fax, E-mail，or at our factory.(price list)
b). For a cost estimate on customized outdoor furniture please send an email with your requirements.

6. Confirm order:
Send us the products number, photos, size, and other demand by:
a). E-mail to: birdrich@jsmail.com.cn
b). submit on http://www.birdrich.cnwe will e-mail you a confirmative order form by scan.

7. Lead Time:
Our regular lead time is 10-15 days from the date of confirmation, excluding air transit time. However, it can be depending on the design and also the dimensions and quantities.

8. Transport:
Can be transported by air on airport to airport basis or by sea. The approximate transit time is 5 days or above.

9. After service:
Birdrich is responsible for making some modifications as you need and your purchase can be reproduced and refunded if there are serious quality problems.